Establishing a culture which is ‘just’ and ‘open’, where staff feel comfortable discussing patient safety events and raising concerns requires strong leadership and continual focus and effort. Gathering the correct information to support this challenge, is the key to helping organisations identify what is working, what is not working and why.
Every organisation is unique and faces different challenges in ensuring that its governance systems, processes and people fully support a culture of safety.
The shift in emphasis from processes to outcomes has created a range of challenges for healthcare leaders. Health systems are complex. Even individuals with backgrounds in healthcare may not have experience of organisational oversight and making sense of different types of patient safety information.
Oversight also means knowing what questions to ask about patient safety, how to interpret the responses, and about knowing how to make meaningful recommendations.
Without support it can be difficult for senior leaders to become actively engaged in quality improvement by providing independent scrutiny and meaningful oversight.
Our experienced, multi-disciplinary team provides our clients with accurate and actionable external quality assurance insights.
Using a range of diagnostic tools, Iodem provides an independent perspective upon patient safety assurance issues. We recognise the uniqueness of our clients and their challenges and avoid an off the peg formulaic response to their situation.
We employ simple metrics that demonstrate the ‘before and after’ and provide an early warning system that highlights whether are working, allowing for rapid real time adjustments.
Our reports are easy to read and include a well-structured methodology and analysis. Our recommendations are clear and provide our clients with a road map to drive improvement and change, all while clearly aligning to the strategic objectives of the organisation.
We then provide support to implement effective improvement interventions.
Our approach empowers our clients to build their own capabilities - in order to enable learning, improve performance and achieve sustainable change.
NHS Trusts are required to external quality assurance certain processes. Iodem offers external quality assurance of:
- Revalidation and Appraisal.
- Processes of assessing a doctor for possible referral to the General Medical Council (GMC).
- Quality assurance of board systems and processes used to ensure patient safety.
To find out more about any of our services, call us on 01325 288110 or email us at info@iodem.co.uk.