About Iodem

Iodem was formed by a multi-disciplinary team of professionals, each with personal experience of tackling the diverse and complex issues that arise in the healthcare sector today.

Iodem's story began in 2005. Initially, our focus was upon complaints handling and the disciplinary processes of a now abolished national regulator. However, by 2008, Iodem had grown in size and experience. As a result of our success, our work diversified to include service and management reviews, as well as providing and developing investigative services and commissioning advice.

Our work in 2021 reflects changes in the thinking surrounding safety in the NHS and elsewhere. When something goes wrong, we look at the system to understand why interactions with people were unsuccessful in delivering a safe and effective outcome.

Meet the Directors

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Maurice Hawthorne

Medical Director

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Janet Hawthorne

Legal Director

LIAISE

 

'Iodem help stop the same mistakes happening again by identifying the correct learning for improvement'

 

How we do it:

Improvement

"Quality improvement is at the heart of what we do"

At Iodem, we understand that it is important to create the right conditions for improvement.

We understand that systems, no matter how complex, are influenced by people and culture.

Small changes can lead to significant benefits for patients and staff - delivering safer care and value for money.

By involving patients, service users and carers we gather meaningful data to generate systemic change.

By adopting an evidence based approach, we avoid ‘quick fixes’ and ‘magic bullets’ and deliver solutions which enable and support sustainable quality improvement.